Listed here are the Terms & Conditions of Sale applicable to online purchases from online Ordering system. These terms apply to all transactions for the purchase of products through its web Site at and any associated web pages or sub-Sites. The Diamond Mine Jewellers does not offer or agree to any conditions, warranties, guarantees or representations relating to the quality, description or performance characteristics of the Products other than those set out in these terms.

By visiting the Site the Customer accepts the terms and conditions of use relating to this Site. The Customer’s completion of the Checkout form on this Site will constitute an offer to the Customer to purchase Products.

All Orders are subject to acceptance by The Diamond Mine Jewellers


The prices to be paid by the Customer for all Products will be current selling price on the date of receipt by of the Order, less any applicable discounts in effect at that time. Orders can attract a delivery charge as set out on the Delivery Charges page of the Checkout.

The Diamond Mine Jewellers will notify a Customer in the event of a pricing error on the Site before an Order is delivered. And the Customer will have the opportunity to cancel their Order within a reasonable time.
The Diamond Mine Jewellers will not be responsible for errors in pricing that appear on the Site.

The Diamond Mine Jewellers reserves the right to change its prices from time to time without prior notice to the Customer.

If there are delivery charges to the nominated address, this will be advised to the Customer on the delivery screen and Order confirmation pages of the Site.

As many The Diamond Mine Jewellers products are “One Offs” In the event that a Product is “Out of Stock” when The Diamond Mine Jewellers processes an Order, The Diamond Mine Jewellers will contact the Customer to discuss revised delivery times or refund options.

All Orders by the Customer under this Agreement must be placed via the fields provided on this Site and must specify the information requested, including (but without limitation):
a. Current billing address for invoices and statements.
b. Quantity and description of Products.
c. The full street address to which the Product is to be delivered.
The Customer must complete all information requested in the fields provided before the Order is processed by DMJ.

The Diamond Mine Jewellers will not accept Orders if the Customer does not offer to pay by one of the credit cards or payment methods listed in this Site or if the Customers credit card provider does not confirm the payment or if the Customers credit account is on stop credit or has no available credit.

The Diamond Mine Jewellers will send the Customer an email acknowledging the Products Ordered as soon as possible after the Customer places an Order.
If The Diamond Mine Jewellers does not accept the Customers Order for any reason, it will inform the Customer by email in the same manner.

Payment for Products purchased from The Diamond Mine Jewellers via the Site can be made by VISA, MasterCard, Diners Club and American Express credit cards, or Paypal. The Diamond Mine Jewellers will verify the credit card or credit account information submitted by the Customer and will advise the Customer that its Order has been accepted.
The Customer agrees to submit to The Diamond Mine Jewellers such information as may be reasonably requested by The Diamond Mine Jewellers for the authorisation and verification of its credit card purchases.

The Diamond Mine Jewellers reserves the right to exercise its lawful remedies if a dispute arises over payment through the Customers credit card provider. In particular, but without limitation, if the Customers credit card provider rejects a payment when due, The Diamond Mine Jewellers at its discretion may delay or cancel delivery of Orders placed by the Customer.

If the Customers entire Order is cancelled prior to shipment The Diamond Mine Jewellers will apply a credit to the Customers credit card whichever is applicable and may also apply a cancellation fee at its discretion.

If an Order has already shipped The Diamond Mine Jewellers normal returns and exchanges procedure will apply.

The Diamond Mine Jewellers will arrange delivery of all Products to the Customer using its nominated freight carriers. A Customer must not arrange its own courier to collect the Products from The Diamond Mine Jewellers


Risk in the goods passes to the Customer upon delivery to the Customer.


No Products will be accepted for return without a Return Authorisation (RA) Number.

Product returned after 7 days: we reserve the right to incur a handling charge of 10% of the selling price at our discretion. An exchange will not be allowed on Product returned after 14 days from invoice. Product returned for exchange must be freight paid to The Diamond Mine Jewellers head office once authorised by a The Diamond Mine Jewellers Returns officer at time of requesting the return, and invoice number, date and reason for return supplied.

If due to a warehouse or other error on the part of The Diamond Mine Jewellers, the Customer receives a Product which does not correspond or quadrate to its Order, the Customer must contact The Diamond Mine Jewellers within 7 days of receipt of the Product and may obtain a replacement Product from the Site, after returning the original Product to The Diamond Mine Jewellers, provided that the returned Product is in new condition with its original packaging unopened.

The Diamond Mine Jewellers may revise these terms and conditions from time to time. Customers should therefore periodically visit this page to view any such revisions.


The internet by its nature is not reliable. Consequently the Customer accepts that this Site is offered “as is” and “as available” basis.

The Diamond Mine Jewellers takes all necessary measures to ensure the Site is functioning at all times. The Diamond Mine Jewellers does not warrant that the Site will be secure, error free, uninterrupted, or that defects will be rectified. Every endeavour is made to ensure our servers remain free of viruses, spyware, bugs or other defects.

The goods and services provided by The Diamond Mine Jewellers will be rendered with due care to the best of their ability.
The Diamond Mine Jewellers will not under any circumstances be liable or responsible for any damage or loss, whether arising in tort, contract, bailment, or howsoever otherwise; and all loss or harm suffered is at the risk of persons entering on this site.

Furthermore, you agree to indemnify The Diamond Mine Jewellers against any loss or damage it may suffer arising out of your negligence or breach of these conditions.


The Diamond Mine Jewellers owns the intellectual property rights to all content on this Site, including design, coding, structure and style. Unless otherwise stated copyright laws protect the contents of this Site. The trademarks appearing on this Site are primarily trademarks of The Diamond Mine Jewellers and/or its associates. Other trademarks displayed on the Site are trademarks of the respective owners. Nothing contained on this Site should be construed as granting any license or right of use of any trademark displayed on the Site without the express written permission of The Diamond Mine Jewellers or the relevant associate, or the respective third party owner, and any such use is strictly prohibited.

The contents of the Site may not be reproduced, distributed, transmitted, displayed, published or broadcast without prior written permission from The Diamond Mine Jewellers.

Content of this Site is not to be used for commercial purposes. You agree that you will not hack into the Site nor employ any robot, spider or other device or process to use the Site for any unauthorized purposes. You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of the Site. You agree that you will not take any action that imposes an unreasonably large burden on the Site. You also agree not to deep-link to the Site for any purpose.


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